Kestral Welcomes River Radiology
Newly established on the banks of the Waikato River in the lush natural surrounds of Hamilton, NZ, River Radiology offers X-Ray and Ultrasound services to the community of Hamilton and Waikato. Operating within the modern and spacious Victoria Central facility, River Radiology opened its doors in April, 2012.
When beginning the operation of the brand new facility, management at River Radiology chose to implement Karisma for their RIS requirements. Kestral support consultant Asim was on hand on the opening day and was impressed by the great number of patients who came to the facility despite no official advertising.
In spite of the hustle and bustle of a successful opening day, the implementation of Karisma went as smooth as expected; with Kestral support now well-versed in performing under pressure on busy go live days. Users at River Radiology were quick to adapt to Karisma and procedures were soon put in place to handle workflow in the way that best suited the new practice. Radiologist and owner of River Radiology, Dr Peter Gendall had no problems using voice recognition with Karisma right away.
Overall, the implementation at this already thriving, impressive new facility was a rousing success. Kestral is looking forward to seeing River Radiology continue to flourish and to providing the best possible customer service going forward.