Kestral at RANZCR 2026, Stand 63

Kestral is at the RANZCR Annual Scientific Meeting in Christchurch, 22 to 24 October, stand 63. Kestral will be at the RANZCR Annual Scientific Meeting in Christchurch, 22 to 24 October, stand 63. We build for the moments in between. The request, the protocol, the arrival, the report, the result. Every point where the right […]

Why Does a Cheaper Radiology System Cost More Later?

A lower-cost radiology information system (RIS) often ends up costing more over time. The upfront price looks smaller. But the real cost shows up later. It shows up in the hours staff spend working around gaps. It shows up in the extra tools bought to patch what the system cannot do. And it shows up […]

Frequently Asked Questions: Karisma Training and Support

What training does Kestral provide when implementing Karisma? Kestral provides role-based training structured around the specific functions each staff member performs in Karisma. Reception staff, imaging technologists, radiologists, billing staff and practice managers each receive training tailored to their workflows rather than a generic system overview. Sessions are hands-on and interactive, with the goal of […]

Frequently Asked Questions: Interoperability in Healthcare

What is interoperability in healthcare and why does it matter? Interoperability in healthcare is the ability for multiple clinical systems to exchange and use information in a consistent format, in a way that adds value at every stage of the patient journey. When systems cannot share data reliably, the gaps appear as delayed results, duplicated […]

Frequently Asked Questions: Karisma Modules

What modules does Karisma include across the patient journey? Karisma covers the full radiology workflow through a suite of connected modules. For patient intake and scheduling: the Approvals Module For digital protocolling, the Waitlist Module for request prioritisation and Kestral Online Bookings and eRequests for a connected referral-to-appointment workflow. For clinical intake: Kestral eForms for […]

Assignment of Benefit Reform: Frequently Asked Questions

The following FAQ’s cover what radiology practices need to know about the assignment of benefit changes taking effect from 1 July 2026. What is an Assignment of Benefit? Assignment of benefit is the process by which a patient formally agrees to transfer their Medicare benefit to their healthcare provider as full payment for a bulk-billed […]

What is an Assignment of Benefit and What Is Changing for Radiology Practices?

From 1 July 2026 every bulk-billed imaging service requires a signed Assignment of Medicare Benefits (AoB) agreement. If your practice bulk bills patients are required to provide their consent to assign their Medicare benefit to your department. The introduction of the Assignment of Benefit will mean a change in the reception workflow, and how Karisma […]

Does Karisma Automatically Insert Report Templates by Service Type?

Karisma now has the configuration available to automatically insert the correct report template when a reporter opens a new study, based on the service types on that report. This closes one of those small workflow gaps that compounds quietly across a full day of reporting.  This article covers how templates are linked to service types, what happens with […]

Frequently Asked Questions: Why Upgrade to Karisma?

How do I know if my current RIS has reached its limits? The signs are typically operational: staff working around the system rather than through it, manual steps in workflows that should be automated, billing exceptions that stem from system limitations rather than data errors, and analytics that require manual extraction rather than connecting to […]