Kestral Pay transforms radiology payment workflows by integrating payment processing directly inside Karisma, connecting patient records, invoices and transactions within a single system. For practices across Australia and New Zealand, this removes the manual reconciliation steps that accumulate when payment terminals operate separately from the practice management platform.
Payment management sits where patient experience and practice financial performance meet. Every transaction handled through a disconnected process adds overhead, creates reconciliation work and introduces friction at the point where patients are least receptive to it. Kestral Pay removes that friction at the source.
How Does Kestral Pay Integrate With Karisma?
Kestral Pay is built to integrate with VostroPay, a payment platform owned by Jonas Software, the same parent company as Kestral. That shared ownership is what makes the integration with Karisma native rather than a third-party connection. Patient records, invoices and payment transactions are connected within the same system, which eliminates the manual steps that create errors and overhead in a disconnected payment setup.
There is no double data entry between the payment terminal and the practice management system. There are no mismatched patient records from manual reconciliation. There is no manual EFTPOS entry or the time-consuming process of attaching receipts to invoices after the fact. Every transaction is automatically recorded and reconciled within Karisma, keeping financial data accurate and current without requiring staff to manage the process manually.
What Payment Options Does Kestral Pay Offer Patients?
Kestral Pay supports upfront payments at the time of booking or check-in, post-appointment billing, transparent surcharging and deposits with tailored payment schedules. This flexibility gives patients clarity about their financial obligations and choice in how they meet them, which reduces confusion at the front desk and supports the practice’s cash flow by enabling earlier payment collection where patients prefer it.
How Does Kestral Pay Reduce Administrative Overhead for Practice Staff?
Kestral Pay addresses this directly through automated invoicing and reconciliation. Transactions processed through Kestral Pay are recorded and matched automatically within Karisma, removing the manual reconciliation step entirely for standard transactions. Real-time financial insights are accessible through the VostroPay Merchant Portal, giving practice managers visibility of transaction activity, settlement status and financial performance without waiting for end-of-day reports or manual data extraction. For practices managing payment activity across multiple worksites in Australia and New Zealand, this real-time visibility is a meaningful operational tool.
How Does Kestral Pay Protect Patient Data and Practice Revenue?
Kestral Pay is built with enterprise-grade security across every transaction. Bank-grade encryption protects payment data in transit and at rest. Full PCI DSS compliance ensures the practice meets the payment card industry’s security standards. 3D Secure 2 authentication adds an additional layer of transaction verification for online and remote payment scenarios.
How Does Kestral Pay Scale With Practice Growth?
Whether a practice is managing payments at a single diagnostic clinic or across a national imaging network in Australia and New Zealand, the integration with Karisma, the automated reconciliation and the real-time financial visibility through the VostroPay Merchant Portal remain consistent. Practices do not need to introduce a different payment solution as they grow.
For more on how Karisma supports practice growth, see Will Your Radiology Information System Still Serve Your Practice in Five Years?
To learn more about Kestral Pay head to kestral.com.au/kestralpay
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