At Kestral, we believe technology should remove barriers, not create them. Accurate provider information is the backbone of efficient healthcare workflows, yet maintaining it has traditionally been a frustrating, manual process. That’s why we developed Kestral’s Provider Directory: a smarter, automated solution that ensures your Karisma system always reflects the official source of truth. With Provider Directory, you gain confidence in your data, save time, and improve patient care.
The Challenge
Healthcare teams rely on correct provider details for billing, referrals, and compliance. But today, Radiology Providers spend significant time tracking down, manually entering and updating practitioner and clinic information. This approach is slow, prone to human error, and often results in inaccuracies that disrupt workflows and compromise patient experience. Kestral’s Provider Directory eliminates these risks by connecting Karisma directly to authoritative national directories, ensuring your data is accurate, complete, and always up to date.
What Makes Kestral’s Provider Directory Different
Kestral’s Provider Directory connects Karisma directly to the National Health Services Directory (NHSD) in Australia and the Healthpoint Directory in New Zealand. It acts as a smart gateway that translates complex FHIR-based API calls into a standardised format for Karisma. Each customer environment is configured to run exclusively against its relevant national directory, ensuring compliance and precision for your market.
The architecture is modern and resilient, built on a decoupled RESTful design that supports future integrations. Advanced search functionality allows users to quickly find providers by name, Medicare Provider Number, clinic name, or suburb – making data retrieval fast and intuitive.
The Benefits You’ll See
- Data Accuracy and Compliance: Provider details are sourced directly from official government directories, eliminating manual errors.
- Operational Efficiency: Reception and administrative staff save time by instantly searching and importing records instead of retyping complex details.
- Streamlined Intake: Adding new providers becomes faster and easier, improving patient onboarding workflows.
- Future-Proof Resilience: The broker architecture shields Karisma from external API changes, reducing maintenance costs and system disruptions.
- Improved Billing and Referrals: Correct identifiers are captured for accurate claims processing and seamless electronic referrals.
Coming in Q1 2026
Register your interest today to be among the first to experience the future of provider data management.