What Does Karisma Offer Radiology Practices Across Clinical, Operational and Financial Workflows?
Target audience: Practice Owners and Practice Managers / Operations Managers
Author: [CONFIRM AUTHOR]
Internal links: See [INSERT URL: Article 17 - Approvals Module], [INSERT URL: Article 18 - Transport Module], https://kestral.com.au/karisma-report-distribution/, https://kestral.com.au/kestral-pay/
A radiology information system touches every part of how a practice operates, from the moment a patient is booked through to the final Medicare claim. The value of that system is not measured by any single feature but by how well its capabilities work together across the full operational environment. Karisma is built to support that full environment, with modules covering clinical workflow, reporting, patient communication, practice management, billing and business intelligence.
How Does Karisma Support the Patient Journey From Booking Through to Imaging?
The Approvals Module replaces paper-based protocolling with a digital workflow. Patient services are protocolled before scheduling using customisable questionnaires that capture the clinical and logistical detail needed to book accurately.
The Waitlist Module gives staff the tools to organise and prioritise requests based on predefined criteria, ensuring patients are managed efficiently and nothing is overlooked in a busy scheduling environment.
The Imaging Tablet Screen extends Karisma’s functionality into the imaging department itself. Compatible with Windows tablets, it allows imaging staff to complete clinical checks in front of the patient with all relevant patient data immediately accessible.
The Transport Module manages the movement of patients and other assets through the imaging environment, combining reception and imaging workflows into a single view.
For full detail on the Approvals Module, see [INSERT URL: Article 17 – Karisma Approvals Module]. For the Transport Module, see [INSERT URL: Article 18 – Karisma Transport Module].
How Does Karisma Manage Reporting Workflow and Search?
Karisma’s reporting workflow screen provides an at-a-glance view of the reporting queue, with urgent cases and due reports clearly identified. Reporting pools allow practices to configure collaborative groups rather than assigning reports to named individuals. Request Search and Report Search give users precise retrieval capability across the full patient and report database.
How Does Karisma Handle Patient Communication?
Automated SMS and email notifications handle appointment confirmations, preparation instructions and booking reminders without requiring staff intervention. Ad hoc SMS capability allows staff to send personalised messages to patients outside the automated workflow when a specific situation requires direct communication.
How Does Karisma Support Practice Management and Operational Oversight?
The Practice Management screen gives practice managers a configurable operational view across all worksites or filtered to specific locations. Key workflow screens are designed for role-based simplicity, with auto-launch settings configurable so staff move directly into their relevant workflow the moment they open Karisma.
How Does Karisma Handle Medicare Billing and Financial Management?
Karisma’s automated Medicare claim processing handles fully paid claims without manual intervention, allowing finance staff to focus their attention on exceptional cases and complex billing situations rather than routine processing.
For full detail on KestralPay and integrated payment processing, see https://kestral.com.au/kestral-pay/.
What Business Intelligence Does Karisma Provide?
Karisma’s Business Reporting module and Data Explorer give practices the tools to generate reports based on the specific metrics relevant to their operation. Data can be manipulated and filtered to produce reports tailored to the practice’s reporting requirements. For practices across Australia and New Zealand using data to drive operational decisions, this configurable intelligence capability is the foundation of that work.